Support.com, Inc.
(NASDAQ : SPRT)

( )
SPRT After-Hours: () as of PM
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Technology Services » Packaged Software
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Company Profile

Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.